They also pop into the local hospitals several times a day and ask foreigners sitting in the waiting room if they have any problems. They stand watch around the malecon when the cruise ships are in port, and protect our cruise shippers from pickpockets and thieves.

The volunteers wearing the purple shirts are drawn from the hotels, restaurants, shops and sports activities that are dependent on the tourists. Even the timeshare companies pitch in employees.

We also have volunteers in purple shirts working at the airport, greeting our visitors as they come out of immigration and customs and into the waiting room. Our Cabo Angel representative approaches them with a smile and a flyer listing tips on what they should do if they encounter a problem in Los Cabos. There is a phone number to call, (with dialing instructions), and the number is monitored by an English speaking tourist advocate.

The second airport volunteer is in the area where tourists are waiting for their flight to leave. They pass out questionnaires titled, “How Did We Do?” The reason for this is to determine problem areas that we may not be patrolling and it will show our guests how much we care about their satisfaction and safety.

Participating merchants are given stickers for their windows, displaying the “Los Cabos Is Tourist Friendly” Cabo Angels logo, and enlisting those merchants into our program.

If you feel you have been mistreated, post your complaint here, with your contact info and as much information on your situation as you have. We need time of day, where it happened, name of offender, and if you have snapped his picture, so much the better.